FireFlo OMNI

Adds a product. It needs a SKU and a name at least; money is in minor units. A product on sale is queued for the account’s WhatsApp catalogue, and the change is recorded in the product’s history under the key’s name (as “API · Shopify sync”). Webhooks get product.changed.

Needs the catalogue.products:write scope.

Body

Field	Type	Required	Notes
`sku`	string	Yes	Your product code: up to 100 letters, digits, dots, dashes and underscores, unique in the account. WhatsApp calls it the retailer ID.
`name`	string	Yes	What customers see.
`description`	string	No	Agents quote it: say what a customer would ask — material, size, care.
`price_minor`	integer	No	The price in minor units (paise for `INR`): `249900` is ₹2,499.00. 0 when left out.
`sale_price_minor`	integer	No	The sale price in minor units, or `null` when it isn’t on sale. While there is one, it is what a customer pays.
`currency`	string	No	A three-letter code. The account’s catalogue currency when left out.
`availability`	string	No	`in_stock` or `out_of_stock`.
`stock`	integer	No	How many are left, or `null` to not count them. `0` makes the product `out_of_stock`.
`category`	string	No	For finding and grouping products.
`brand`	string	No
`url`	string	No	Its page on your website. Without one, customers get its page on your public catalogue.
`sets`	array	No	Names of the sets it belongs to — exactly these, up to 20. A name with no set yet makes one.
`active`	boolean	No	Whether it is on sale. `true` by default.

Give it a picture afterwards with POST /v1/catalogue/products/{product_id}/image.

Request

curl -X POST "https://api.fireflo.au/v1/catalogue/products" \
  -H "Authorization: Bearer $OMNI_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "sku": "KUR-COT-IND-M",
  "name": "Cotton kurta — indigo, M",
  "description": "Hand-block printed cotton from Jaipur. Machine wash cold.",
  "price_minor": 249900,
  "sale_price_minor": 199900,
  "stock": 18,
  "category": "Kurtas",
  "brand": "Neel Weaves",
  "sets": [
    "Diwali edit"
  ]
}'

import os

import requests

response = requests.post(
    "https://api.fireflo.au/v1/catalogue/products",
    headers={
        "Authorization": f"Bearer {os.environ['OMNI_API_KEY']}",
    },
    json={
        "sku": "KUR-COT-IND-M",
        "name": "Cotton kurta — indigo, M",
        "description": "Hand-block printed cotton from Jaipur. Machine wash cold.",
        "price_minor": 249900,
        "sale_price_minor": 199900,
        "stock": 18,
        "category": "Kurtas",
        "brand": "Neel Weaves",
        "sets": [
            "Diwali edit",
        ],
    },
)
print(response.status_code, response.json())

const response = await fetch("https://api.fireflo.au/v1/catalogue/products", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.OMNI_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "sku": "KUR-COT-IND-M",
    "name": "Cotton kurta — indigo, M",
    "description": "Hand-block printed cotton from Jaipur. Machine wash cold.",
    "price_minor": 249900,
    "sale_price_minor": 199900,
    "stock": 18,
    "category": "Kurtas",
    "brand": "Neel Weaves",
    "sets": [
      "Diwali edit"
    ]
  }),
});
console.log(response.status, await response.json());

Response

201 Created — the product. price_minor and sale_price_minor are in minor units — paise for INR, so 249900 is ₹2,499.00. whatsapp.state is where the product stands with the account’s WhatsApp catalogue: not_synced (not on WhatsApp — off sale, or no catalogue connected), pending (queued to sync), synced, or error (the sync failed; whatsapp.error says why). has_image says whether it has a picture.

{
  "id": "3f8a2c1e-7b4d-4e6a-9c2f-1a5b8d7e6f40",
  "sku": "KUR-COT-IND-M",
  "name": "Cotton kurta — indigo, M",
  "description": "Hand-block printed cotton from Jaipur. Machine wash cold.",
  "price_minor": 249900,
  "sale_price_minor": 199900,
  "currency": "INR",
  "availability": "in_stock",
  "stock": 18,
  "category": "Kurtas",
  "brand": "Neel Weaves",
  "url": "",
  "has_image": false,
  "sets": [
    "Diwali edit"
  ],
  "active": true,
  "whatsapp": {
    "state": "pending",
    "error": ""
  },
  "updated_at": "2026-10-06T10:24:51+05:30"
}

Errors

Every refusal is {"error": {"code", "message", "field"}}; field is there when one input is at fault.

Status	Error code	When
400	`invalid_request`	Something in the body can’t be saved, and `message` says what: no SKU or name, a SKU with other characters or that another product already uses, `availability` that isn’t `in_stock` or `out_of_stock`, a `stock` that isn’t a whole number, a price that isn’t a whole number of minor units or is below zero, or `sets` that isn’t a list (`field` names it).
404	`module_off`	The account doesn’t have Catalogue on.
403	`scope_missing`	The key doesn’t have the `catalogue.products:write` scope.

Any request can also be refused for its key, its account or its rate (key_required, invalid_key, account_suspended, plan_excludes_api, address_not_allowed, rate_limited); see the overview.

Overview

Account

Messages

Broadcasts

Routes

Templates

Contacts

Conversations

Senders

Calls

Usage

Reports

Webhooks

WhatsApp

SMS

Pipelines

Tickets

Calendar

Catalogue

Customer data

AI agents

Try it

POST /v1/catalogue/products

Body

Request

Response

Errors

​Body

​Request

​Response

​Errors

Body

Request

Response

Errors