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The delivery report answers “did it get there?” It lists every message, on every channel, whether it came from a broadcast, the Inbox, a channel’s send screen or the API.
The delivery report table with time, channel, recipient, message, status and DLR columns

The delivery report: every message, every channel.

Who can use it: anyone who may read messages (Owner, Admin, Support and Viewer).

Reading it

Each row is one message: Use the column picker to show or hide columns; the panel remembers your choice.

Finding messages

  • Search by recipient.
  • Pick a date range, in your account’s timezone.
  • Filter by status and by channel.
The dashboard’s Needs attention list links straight to failed messages.

Exporting

  • Export CSV downloads what you are looking at, with the same filters, straight to your browser.
  • Save to downloads writes the same export in the background and keeps it in Downloads, to fetch later or share with a colleague who has access.